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Privacy Policy

Welcome to the Privacy Policy for Bramatt Computing. We are an IT services and reseller company based in Coalville, UK. We are committed to protecting your personal information and being transparent about what we do with it. This policy explains how we collect, use, and safeguard your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Data We Collect

We may collect and process various types of personal data, including:

  • Identity Data: Name, job title, and company information.
  • Contact Data: Email address, phone number, and business address.
  • Technical Data: IP address, browser type, and information about how you use our website.
  • Transaction Data: Details about products and services you have purchased from us.
  • Marketing Data: Your preferences in receiving marketing from us and our third parties.

2. How We Use Your Data

Bramatt Computing uses your data to:

  • Provide and manage our IT services and support.
  • Process orders for hardware and software resale.
  • Communicate with you regarding technical issues or account updates.
  • Comply with our legal and regulatory obligations.
  • Improve our website and service offerings.
  • With your consent, send you relevant marketing information about our services.

3. Legal Bases for Processing

Under the UK GDPR, we rely on several legal bases to process your data:

  • Contractual Necessity: To perform the contract we have with you.
  • Legal Obligation: To satisfy UK law and regulations.
  • Legitimate Interests: For our business interest in providing and improving our services.
  • Consent: Where you have given clear consent for marketing.

4. Cookies and Tracking

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our site and allows us to improve it. You can set your browser to refuse all or some browser cookies, but this may affect how the website functions.

5. Sharing Data with Third Parties

We do not sell your personal data. We may share your information with:

  • Service providers and partners who assist in our business operations.
  • Professional advisors including lawyers, bankers, and insurers.
  • Regulators and other authorities based in the UK.

6. International Transfers

While we primarily store and process data within the UK, some of our third-party partners may operate outside the UK or the EEA. If we transfer data internationally, we ensure it receives a similar degree of protection by ensuring appropriate safeguards are in place.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. Typically, standard business records are kept for a period of six years following the end of a contract to comply with legal and tax obligations.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those who have a business need to know.

9. Your Rights (UK GDPR)

Under the UK GDPR, you have the following rights:

  • The right to access: Request a copy of the data we hold about you.
  • The right to rectification: Request correction of inaccurate data.
  • The right to erasure: Request deletion of your data.
  • The right to restrict processing: Request that we pause data usage.
  • The right to data portability: Request transfer of your data.
  • The right to object: Object to processing based on marketing.

10. How to Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@bramattcomputing.co.uk
  • Address: Unit 2, Stephenson Court, Brindley Road, Coalville, LE67 3HG
  • Phone: 01530 446912

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

11. Changes to This Policy

We keep our Privacy Policy under regular review. This version was last updated in June 2026. Any changes we may make in the future will be posted on this page.

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